ICTC’s Global Onboarding of Talent

Facilitated by Mose Malcolm, ICTC’s Employment and Coaching Coordinator, this workshop is the first session in the AIM (Agile Industry Mindset) leadership development series. Designed to support newcomers in navigating Canadian workplace culture, the AIM program helps participants strengthen the communication and collaboration skills valued by Canadian employers.

For the best learning experience, participants are encouraged to attend all four sessions. The series is offered monthly, allowing individuals to complete the program at their own pace. A certificate is awarded to participants who successfully complete all four sessions.

Session Focus: Building Strong Workplace Relationships Through Active Listening

Success in the Canadian workplace often depends on the ability to collaborate effectively, communicate clearly, and build positive professional relationships. This session explores group dynamics and the role active listening plays in fostering teamwork and mutual understanding.

Participants Will Learn How To:

• Recognize the different stages of team development and collaboration

• Use collaborative approaches to work effectively with colleagues from diverse backgrounds

• Apply active listening techniques to improve understanding and communication

• Build stronger workplace relationships through respectful and inclusive interactions

Workplace Application for Newcomers

As a newcomer to Canada, understanding workplace communication styles and team dynamics can help you integrate more quickly into your new work environment. The active listening skills explored in this session will help you build rapport with colleagues, communicate more confidently, navigate cultural differences, and contribute effectively to team discussions. These skills are highly valued by Canadian employers and can support both workplace success and career growth.

This approach ties the learning outcomes directly to the challenges newcomers commonly face: adapting to Canadian workplace culture, building professional networks, communicating across cultures, and gaining confidence in a new environment.

Are you preparing to move to Canada and wondering how your skills and experience align with opportunities in the Canadian digital economy? Join Sheetal Sharma, Overseas Coordinator with GO Talent, for an informative session on Canada's ICT sector, current labour market trends, and the occupations that are in demand across the country.

Designed specifically for individuals who are pre-arrival to Canada, this session will help you better understand the Canadian job market and begin preparing for a successful career transition before you arrive.

In This Session, You Will Learn:

• Current employment trends in Canada's ICT sector

• Occupations and skills that are in demand across the country

• Key labour market insights to support your career planning

• Strategies to strengthen your job readiness before arriving in Canada

Sheetal works closely with pre-arrival clients, helping them understand Canadian workplace expectations, identify career opportunities, and build the skills and confidence needed to succeed in Canada's digital economy.

You must pre-register for this session: https://fs26.formsite.com/j2tzxN/LMI/index

Are you preparing for job interviews in Canada’s ICT sector? Join Mose Malcolm, ICTC’s Employment and Coaching Coordinator, for an interactive workshop designed to help newcomers understand Canadian interview expectations and present their skills with confidence.

In this session, you will learn how to prepare effectively for interviews, respond to common and challenging questions, highlight your skills and accomplishments, and communicate the value of your international experience. Participants will also have the opportunity to practice their interview skills through mock interview exercises and receive practical guidance for improvement.

Whether you are attending your first interview in Canada or looking to strengthen your interview technique, this session will help you build confidence, understand employer expectations, and increase your chances of success in the Canadian job market.

This session is designed for newcomers who want to build confidence communicating with managers, senior leaders, and key workplace contacts in Canada.

Key skills for newcomers:

• Leadership communication: Learn how to align your message with leadership priorities in Canadian workplaces.

• Credibility and trust-building: Share your ideas, experience, and recommendations with confidence when speaking to senior stakeholders.

• Clear, evidence-based communication: Explain your value, contributions, and proposed solutions in a way that is specific, professional, and easy to understand.

• Professional presence and influence: Navigate workplace dynamics with professionalism while strengthening your confidence, visibility, and executive presence.

Facilitated by Mose Malcolm, ICTC’s Employment and Coaching Coordinator, this workshop is the second session in the AIM (Agile Industry Mindset) leadership development series. Designed to support newcomers in navigating Canadian workplace culture, the AIM program helps participants strengthen the communication and collaboration skills valued by Canadian employers.

For the best learning experience, participants are encouraged to attend all four sessions. The series is offered monthly, allowing individuals to complete the program at their own pace. A certificate is awarded to participants who successfully complete all four sessions.

Session Focus: Using Questions to Build Understanding and Solve Problems

Asking thoughtful questions is an important skill in Canadian workplaces. Whether you are learning a new role, seeking clarification, or contributing to team discussions, effective questions can help you build understanding, strengthen relationships, and demonstrate initiative.

Participants Will Learn How To:

• Ask purposeful questions that lead to deeper understanding and insight

• Use questioning techniques to support problem-solving and decision-making

• Gather information effectively in workplace conversations

• Encourage collaboration and inclusive discussions through strong communication

Workplace Application for Newcomers

As a newcomer to Canada, you may encounter unfamiliar workplace processes, expectations, and communication styles. Knowing how to ask effective questions can help you clarify expectations, learn more quickly, contribute confidently to discussions, and build positive relationships with colleagues and managers. These skills demonstrate curiosity, engagement, and a willingness to learn, qualities that are highly valued by Canadian employers.

Join ICTC Program Coordinator Pamela Umutoniwase to learn how to effectively use LinkedIn as a job search and professional networking tool in Canada.

LinkedIn plays an important role in the Canadian job market, helping professionals connect with recruiters, expand their networks, research employers, and discover job opportunities. For newcomers, building a strong LinkedIn presence can increase visibility, showcase international experience, and support meaningful professional connections in their new community.

In This Session, You Will Learn:

• How to create and optimize a LinkedIn profile that reflects Canadian professional standards

• Strategies for building and growing your professional network in Canada

• How to connect with recruiters, employers, and industry professionals

• Ways to use LinkedIn for job searching, company research, and career development

• How to highlight your skills, experience, and accomplishments to attract opportunities

Workplace Application for Newcomers

Building a professional network is an important part of career success in Canada. This session will help newcomers leverage LinkedIn to increase their visibility, establish professional connections, learn about industry trends, and access opportunities that may not be advertised elsewhere. Whether you are preparing for your first job in Canada or looking to grow your career, LinkedIn can be a valuable tool for building credibility and expanding your professional reach.

Joignez-vous à Pamela Umutoniwase, coordonnatrice du programme ICTC, pour apprendre à utiliser efficacement LinkedIn comme outil de recherche d’emploi et de réseautage professionnel au Canada. 

LinkedIn joue un rôle important sur le marché du travail canadien, aidant les professionnels à entrer en contact avec les recruteurs, élargir leurs réseaux, faire des recherches sur les employeurs et découvrir des opportunités d’emploi. Pour les nouveaux venus, bâtir une forte présence LinkedIn peut augmenter la visibilité, mettre en valeur l’expérience internationale et soutenir des liens professionnels significatifs dans leur nouvelle communauté. 

Au cours de cette séance, vous apprendrez: 

• Comment créer et optimiser un profil LinkedIn qui reflète les normes professionnelles canadiennes 

• Stratégies pour bâtir et développer votre réseau professionnel au Canada 

• Comment entrer en contact avec les recruteurs, les employeurs et les professionnels de l’industrie 

• Façons d’utiliser LinkedIn pour la recherche d’emploi, la recherche d’entreprise et le développement de carrière 

• Comment mettre en valeur vos compétences, votre expérience et vos réalisations pour attirer des opportunités 

Application de travail pour les nouveaux arrivants 

Bâtir un réseau professionnel est une partie importante du succès professionnel au Canada. 

Cette séance aidera les nouveaux venus à tirer parti de LinkedIn pour accroître leur visibilité, établir des liens professionnels, s’informer sur les tendances de l’industrie et accéder à des opportunités qui ne sont peut-être pas annoncées ailleurs. 

Que vous vous prépariez à votre premier emploi au Canada ou que vous souhaitiez faire progresser votre carrière, LinkedIn peut être un outil précieux pour bâtir votre crédibilité et élargir votre portée professionnelle.

This interactive workshop, facilitated by Pauline Greenidge of Gilker McRae, is designed to help newcomers navigate the personal and professional transition of building a career in Canada.

Starting over in a new country often involves more than finding a job. It means adapting to a new workplace culture, understanding employer expectations, and learning how to communicate your experience and strengths in a new labour market. This session will help participants build confidence, manage uncertainty, and develop strategies for moving forward with purpose and resilience.

Key Topics Include:

• Understanding the emotional and professional challenges that often accompany career transitions

• Building confidence and maintaining motivation throughout your job search journey

• Managing uncertainty and adapting to change in a new country and labour market

• Communicating the value of your international experience with confidence and credibility

• Strengthening your professional presence and personal brand

• Developing a positive mindset to support long-term career success in Canada

Workplace Application for Newcomers

Adjusting to a new professional environment can be both exciting and challenging. This session will help newcomers better understand the transition process, build resilience during periods of change, and develop the confidence to present themselves effectively to employers. 

Participants will leave with practical strategies for navigating career transitions, enhancing their employability, and making a strong and positive impression throughout their job search and beyond.

Facilitated by Mose Malcolm, ICTC’s Employment and Coaching Coordinator, this workshop is the third session in the AIM (Agile Industry Mindset) leadership development series. Designed to support newcomers in navigating Canadian workplace culture, the AIM program helps participants strengthen the communication and collaboration skills valued by Canadian employers.

For the best learning experience, participants are encouraged to attend all four sessions. The series is offered monthly, allowing individuals to complete the program at their own pace. A certificate is awarded to participants who successfully complete all four sessions.

Session Focus: Giving and Receiving Feedback Effectively

Feedback is an essential part of professional growth and workplace success. This session explores the connection between emotions and feedback, helping participants develop strategies for giving and receiving feedback in a constructive and professional manner.

Participants Will Learn How To:

• Foster respectful conversations that encourage openness and understanding

• Build trust by focusing on solutions and strengths

• Give feedback that is timely, specific, and helpful

• Receive feedback professionally and use it to support continuous improvement

Workplace Application for Newcomers

Workplace feedback in Canada may differ from what you have experienced in other countries. Understanding how feedback is given and received can help you communicate more effectively, strengthen professional relationships, and adapt to workplace expectations. This session will help newcomers build confidence when discussing performance, responding to constructive feedback, and contributing to a culture of collaboration and continuous learning.

Join Chris Lalchan, P.Eng., PCC, Executive Coach, for an interactive session designed to help newcomers reflect on their strengths, values, and goals as they prepare to build meaningful careers in Canada.

Navigating your career in a new country can involve reassessing your professional identity, understanding what motivates you, and identifying the practical steps needed to move forward. This session will help participants connect their personal “why” to their desired impact, evaluate how daily habits support or limit progress, and identify actions and resources that can help them advance toward their goals.

In This Session, You Will Learn How To:

• Articulate a personal “why” connected to your values, strengths, and desired impact

• Reflect on how current habits and routines support or limit your career goals

• Identify specific actions, resources, and supports needed to move forward with confidence

• Build a more intentional approach to career development in the Canadian workplace

Workplace Application for Newcomers

For newcomers, career growth in Canada often begins with understanding how your experience, values, and goals fit within a new workplace context. This session will help participants clarify what matters most to them, recognize habits that support progress, and take practical steps toward building confidence, purpose, and momentum in their Canadian career journey.

About the Facilitator

Chris Lalchan has more than two decades of experience across leadership, engineering, consulting, research, and entrepreneurship. He has worked in the energy sector for 15 years and now serves as an executive coach and sub-council member with Engineering Young Alumni. As a Professionally Certified Executive Coach and Licensed Professional Engineer, Chris brings a practical, solution-focused approach to helping professionals navigate transitions, strengthen leadership behaviours, and move forward with clarity.

Are you preparing to move to Canada and wondering how your skills and experience align with opportunities in the Canadian digital economy? Join Precious Cruz, Overseas Coordinator with GO Talent, for an informative session on Canada's ICT sector, current labour market trends, and the occupations that are in demand across the country.

Designed specifically for individuals who are pre-arrival to Canada, this session will help you better understand the Canadian job market and begin preparing for a successful career transition before you arrive.

In This Session, You Will Learn:

• Current employment trends in Canada's ICT sector

• Occupations and skills that are in demand across the country

• Key labour market insights to support your career planning

• Strategies to strengthen your job readiness before arriving in Canada

Precious works closely with pre-arrival clients, helping them understand Canadian workplace expectations, identify career opportunities, and build the skills and confidence needed to succeed in Canada's digital economy.

You must pre-register for this session: https://fs26.formsite.com/j2tzxN/LMI/index

This hands-on workshop, facilitated by Charla Suprovich of Gilker McRae, is designed to help newcomers understand Canadian interview expectations and build the confidence needed to succeed in today's job market.

Whether you are preparing for your first interview in Canada or looking to strengthen your approach, this session will provide practical strategies to help you communicate your value, showcase your international experience, and make a strong impression on employers.

Key Topics Include:

• Understanding different interview formats, including phone screens, virtual interviews, AI-assisted interviews, and in-person interviews

• Researching employers and job opportunities to demonstrate preparation and interest

• Preparing effective responses to common and challenging interview questions

• Learning how to communicate your skills, experience, and accomplishments in a Canadian context

• Developing thoughtful questions that demonstrate engagement and help you assess whether the role is right for you

• Strategies for standing out as a candidate and leaving a positive, lasting impression

Workplace Application for Newcomers

Interview practices and employer expectations can vary significantly across countries. This session will help newcomers better understand the Canadian hiring process, build confidence in discussing their international experience, and develop the communication skills needed to succeed in interviews. Participants will leave with practical tools to navigate interviews more effectively and increase their chances of securing employment in Canada.

Facilitated by Mose Malcolm, ICTC’s Employment and Coaching Coordinator, this workshop is the fourth session in the AIM (Agile Industry Mindset) leadership development series. Designed to support newcomers in navigating Canadian workplace culture, the AIM program helps participants strengthen the communication and collaboration skills valued by Canadian employers.

For the best learning experience, participants are encouraged to attend all four sessions. The series is offered monthly, allowing individuals to complete the program at their own pace. A certificate is awarded to participants who successfully complete all four sessions.

Session Focus: Challenging Assumptions to Improve Communication and Collaboration

Assumptions can influence how we interpret situations, interact with others, and make decisions. This session explores how assumptions are formed and provides practical strategies for recognizing and challenging them in professional settings.

Participants Will Learn How To:

• Recognize common assumptions and thinking patterns

• Identify how assumptions can influence workplace interactions and decisions

• Challenge assumptions before they impact communication or collaboration

• Reframe thinking to support more inclusive and effective workplace relationships

Workplace Application for Newcomers

Canadian workplaces are often diverse, with employees from different cultural, professional, and personal backgrounds. As a newcomer, recognizing and challenging assumptions can help you navigate cultural differences, improve communication, and build stronger relationships with colleagues. Developing this skill can lead to more effective teamwork, better decision-making, and greater confidence in a multicultural work environment.

Please join Chinaza Imala, Strategy Consultant, for an interactive session focused on navigating hybrid work without sacrificing visibility, growth, or career progression.

Hybrid work offers flexibility, but it can also create new challenges. When some colleagues are more physically present than others, access to opportunities and leadership visibility can become uneven. 

This session explores how you can stay proactive, strategic, and visible in a hybrid environment.

Participants will learn how to:

• Demonstrate impact and communicate results clearly—whether remote or in-office

• Build visibility intentionally in a distributed team

• Advocate for equal access to high-impact projects and mentorship

• Strengthen professional relationships across digital and in-person spaces

• Protect flexibility while still advancing their careers

This session equips you with practical strategies to ensure hybrid work supports—not stalls—your professional growth.

Join Mose Malcolm, ICTC’s Employment and Coaching Coordinator, for a practical workshop designed to help newcomers create a resume that meets Canadian employer expectations.

In this session, you will learn:

• The key differences between Chronological, Functional, and Hybrid resume formats

• How to choose the resume style that best highlights your skills and experience

• Recommended resume length and formatting for the Canadian job market

• Strategies for tailoring your resume to specific job opportunities

• How to effectively present your international experience and transferable skills

• Common resume mistakes to avoid when applying for jobs in Canada

Whether you are new to the Canadian job market or looking to improve your current resume, this session will help you build a stronger application and increase your confidence in your job search.

Bring your resume and your questions for personalized guidance and practical tips.

Led by Anne Windle, Senior Manager, Immigration Programs, this session is designed to help newcomers better understand the Canadian job search process and develop a realistic, effective strategy for finding employment.

Starting a career in a new country can feel overwhelming. This workshop will provide practical guidance, insights, and encouragement to help you navigate your job search with greater confidence and clarity.

In This Session, You Will Learn:

• What makes a job search successful in the Canadian labour market

• How employers recruit and hire candidates in Canada

• Strategies for staying motivated and focused throughout your job search

• Realistic expectations and timelines for securing employment

• Key steps you can take to strengthen your job search and improve your results

Workplace Application for Newcomers

Understanding the Canadian job market is an important part of a successful settlement journey. This session will help you set realistic expectations, avoid common job search challenges, and develop a personalized approach to achieving your career goals. Whether you are just beginning your job search or feeling stuck in the process, you will leave with practical tools and greater confidence to move forward.

Are you preparing to apply for jobs in Canada and wondering how to write a cover letter that supports your resume? This practical session is designed to help newcomers understand the purpose of a Canadian-style cover letter and how to use it to introduce their skills, experience, and motivation to employers.

A strong cover letter can help you explain your interest in a role, connect your international experience to the employer’s needs, and show that you understand the position and organization. Participants will learn how to structure a targeted cover letter, choose relevant examples, and avoid common mistakes that can weaken an application.

In This Session, You Will Learn:

• What a cover letter is and how it supports your resume in the Canadian job market

• How to structure a clear, professional, and targeted cover letter

• What information to include and what details to avoid

• How to connect your skills, accomplishments, and international experience to the role

• Strategies for tailoring each cover letter to a specific employer or opportunity

Workplace Application for Newcomers

For newcomers, a cover letter is an opportunity to explain how your background, skills, and career goals align with Canadian employer expectations. This session will help participants communicate their value with confidence, address the needs of the job posting, and create stronger applications that support their transition into the Canadian workforce.