Facilitated by Mose Malcolm, ICTC’s Employment and Coaching Coordinator, this workshop is the second session in the AIM (Agile Industry Mindset) leadership development series. Designed to support newcomers in navigating Canadian workplace culture, the AIM program helps participants strengthen the communication and collaboration skills valued by Canadian employers.
For the best learning experience, participants are encouraged to attend all four sessions. The series is offered monthly, allowing individuals to complete the program at their own pace. A certificate is awarded to participants who successfully complete all four sessions.
Session Focus: Using Questions to Build Understanding and Solve Problems
Asking thoughtful questions is an important skill in Canadian workplaces. Whether you are learning a new role, seeking clarification, or contributing to team discussions, effective questions can help you build understanding, strengthen relationships, and demonstrate initiative.
Participants Will Learn How To:
- Ask purposeful questions that lead to deeper understanding and insight
- Use questioning techniques to support problem-solving and decision-making
- Gather information effectively in workplace conversations
- Encourage collaboration and inclusive discussions through strong communication
Workplace Application for Newcomers
As a newcomer to Canada, you may encounter unfamiliar workplace processes, expectations, and communication styles. Knowing how to ask effective questions can help you clarify expectations, learn more quickly, contribute confidently to discussions, and build positive relationships with colleagues and managers. These skills demonstrate curiosity, engagement, and a willingness to learn, qualities that are highly valued by Canadian employers.